Meet Our Team

  • Dan Tonkery

    For the past nine years the founder has worked as a senior executive focused on business development opportunities in the international library and publishing marketplace. Prior experience includes entrepreneurial projects including the founding of Horizon Information Services, a electronic publishing company that was sold to EBSCO Industries. Other projects include I Drive Safely, an online driving school and Net Pubs International, an electronic publishing company.

    Read Dan's profile, featured in Serials

    Gale Burdett

    Gale has over 20 years of publishing, marketing, and direct mail experience and has worked with an international group of agents in Japan, South Korea, India, Asia Pacific, Middle East, and the Americas. She has extensive knowledge and experience in moving publishers from print to electronic content distribution. Her most recent position as manager of agency relations sales and service at the New England Journal of Medicine offered her extensive experience with developing pricing models for site licenses for content.

    As the Manager of Agency Relations, she worked with over 400 agents all over the world and managed their sales, interaction, and marketing plans. She has first hand experience in moving a group of publications from a print-based model to electronic and has dealt with the problems making those often difficult transitions.

    Area of specialization:

    • Agent Relations—International focus
    • International sales channel development
    • Pricing strategies—site licenses and consortium
    • Fulfillment and circulation
    James A. Benjamin

    Jim is a senior executive with over 37 years of senior management experience in book publishing and operations. His most recent position was Vice President, Operations and Finance at Sterling Publishing, a subsidiary of Barnes & Nobles. Prior to Sterling Jim was Senior Vice President of Operations at Baker & Taylor where he managed the five national service centers with sales in excess of $2 billion that processed over 135 million units. Jim focused on building the e-platform and worked closely with the supply chain.

    Earlier positions included Chief Financial Officer at Readmore Publications, a $300 million dollar library supply company owned by Blackwell, a UK company. In addition, he spent over ten years at the WR Grace Company in various roles in operations and financial management. Jim offers a broad range of skills in financial systems and analysis, operations control, and general management of companies in the publishing industry.

    Areas of Expertise:

    Book Publishing

    • Financial Applications and Control
    • Operations workflow
    • Supply chain management
    • E-commerce development

    General Management

    • Business Development
    • Cost controls
    • Workflow reengineering

    Roger H. Edelson

    Roger is a senior engineer out of Stanford University with over 40 years of technical, design and management of high tech projects. He has managed teams of engineers to solve complex problems which often required the design of new systems. Roger worked over 25 years at Hughes Aircraft Company’s Space and Communications Division where he managed an advanced engineering department working on space and telecommunications projects which have been used in both satellites and for space exploration. He was chief engineer at a technical company which designed and manufactured high-tech components for space exploration and was responsible for customer interface and in-house technical writing and presentations. Roger also worked on systems for various fighter aircraft.

    Roger is a frequent author, editor, lecturer and consultant to a number of companies in the Silicon Valley. He is a working scientist, visionary, futurist and has been a mentor to many young engineers.

    Areas of Expertise:

    • Engineering systems
    • Design projects
    • Scientific Author and Editor
    • Consultant for start-up companies

    Vida has over 30 years of customer service management experience working for an international group of companies with operations in New York City. She has handled multiply million dollar accounts and managed customer service teams that supported information services and online systems activity. She is well qualified to handle complex services issues in the medical, university and government marketplace.

    She is a proven problem solver and has been responsible for major reorganizations of staff and workflow in businesses that were often having rapid growth and has had to make the difficult choices when businesses had to reengineer. She has been a trainer, coach, and mentor for new staff and worked to overcome technological barriers in the early days of online services for customers.

    A customer focused individual with many successful years of customer retention and growth. She is a team player and creative problem solver working hard to overcome natural obstacles.

    Areas of specialization:

    • Customer care
    • Customer service management
    • Project management
    • Restructuring workflows
    • Biomedical and government marketplace
    Rebecca Walden

    Rebecca has over 10 years experience working in the information services industry working on complex global projects including branding, positioning product lines and creating multi-channel marketing communications channels. She has a range of editorial experience at Southern Living and other major consumer publications. She has worked as the Public Relations Coordinator for a major diversified information services company and served as the marketing communications manager responsible for creative development for electronic and print communications materials to support a global B2B division with 32 offices and over $2 billion in sales.

    Areas of specialization:

    • International Marketing
    • Media relations
    • Marketing Communications Management
    • Direct mail and e-mail marketing
    • Editing and copywriting
    Selden Durgom Lamoureux

    Selden has more than a decade of experience as an Electronic Resources Librarian. She has worked for several large US academic research libraries negotiating contracts, analyzing business models, and managing e-resource data. Selden has spoken widely on licensing and negotiation, information standards, and scholarly communication issues. She is a strong proponent of collaboration among and between publishers, librarians, and organizations engaged in the scholarly communication network. She is currently co-chair of the NISO SERU Standing Committee, is a recipient of the Coutts Award for Innovation in Electronic Resources, and has been active throughout her career in regional, national, and international library associations.

    Areas of specialization:

    • Licensing
    • Business models from the library perspective
    • Scholarly Communication
    • Information Standards
    • Next generation library management tools